TLDR: Do not use this company. It is misrepresenting the quality of the products they send. Their staff are VERY friendly and professional. I cancelled and was offered big discounts to stick around another month. The models are mostly very small frame (I am not). The reviews by users are ONLY the positive ones – I have confirmed personally that other people that have left RTR had their negative feedback on an outfit “disapproved” for posting. This means you are being manipulated into thinking everything is glorious – and in fact, it is not.
The Details of my Conclusion
It took HOURS to find outfits I liked or that would look decent on me.
The outfits arrive in a satchel that was absolutely HAMMERED on transit.
The clothing inside was smushed and smashed requiring pressing more than a quick press – actual professional work needed to bring them to a decent wearable look. Definitely nothing like the pictures they have on their site.
The clothing that I returned immediately was because of how faded, tattered at the seams and shabby they were. Hems were rolling up (this happens when you over heat). Collars had worn seams showing, sweaters were stiff and definitely over heated in the cleaning process) plus pilling. I did share all of this helpful information in my kind review – including photos to help – and the response was: here are 4 more outfit credits to shop on top of the ones you already get…but you have to return all of this within 24 hours (which I could not but I did get that done after 4 days).
Off I went to find 4 more items. Too much time spent.
The Goodwill nearby had better quality products in their high-end area.
One outfit smelled like a smoker wore it or it was around smokers. Yuck.
I cancelled – definitely making it clear – yet I get confusing emails celebrating my next shipment. This requires me to spend MORE time with the company to confirm, reconfirm and triple (as of yesterday) confirm that I am NOT a member and will not have my card charged.
Now to unhitch all of my personal information, including my credit card. Not possible.
I had to fill in a special form for them to “consider” it. They do not allow you to remove a card unless you are putting a new one in its place.
Thankfully I have a legal service I can rely on to demand they completely remove everything. When I get that done, I’ll come back and report what happened.
For now: I really do not recommend this service.
You can find second-hand high-end outfits locally spending the same amount of time, paying less and then you can donate them (or sell them if you have that time available).











